Employee & Labor Relations

Employee & Labor Relations (E&LR)

News & Announcements

  • Negotiations between Stanford and the SEIU Higher Education Workers Local 2007 have begun, with the goal of finalizing the contract by the end of August, when the current contract expires. 

  • On-the-job training over a four-year period, being mentored by the best and brightest, an experience that prepares you for a long-term career opportunity. Sound like getting an undergraduate degree at Stanford? It's actually a newly established Apprenticeship Program for staff, a joint effort between Stanford and the SEIU Higher Education Workers (HEW) Local 2007.

Events & Important Dates

Stay informed, engaged and up to date with Stanford's only employee calendar.

August 05 Managing Change for People and Project Managers

This one-day staff development course focuses on the how to avoid common mistakes when leading change, and techniques for managing resistance.
  
The Prosci® Change Management course for People and Project Managers focuses on the power of individual coaching, how to avoid common mistakes when leading change, and techniques for managing resistance. With that at heart, the Prosci® ADKAR® Model addresses the transitions of individuals affected by change with a five-step process that can be used by managers, executives and even employees themselves to identify and remove barriers to successful change.

Participants will:
  -         Learn to use the ADKAR Model to coach individual employees through change.
  -         Take part in role plays and exercises to learn how to manage employee resistance.
  -         Be able to lead employees through both radical and incremental change.

Location: Poplar Modular, Training Room, 215 Panama Street, Bldg C.
 
To Enroll: Visit the L&OE site for a direct link to enroll in course TOD-7105 through STARS (in Axess).
August 06 Customer Service Strategies: Dealing with Difficult People (Part 2)

Note: Customer Service Strategies (Part 1) is recommended prior to attending this course. Dealing with Difficult Customers offers specific strategies for dealing with the classic types of difficult behavior.
          
You will learn to:
-Distinguish customers with normal behavior who are upset from customers whose behavior is not normal and difficult to deal with
-Identify the needs behind the different types of difficult behaviors
-Manage your attitude and behavior in the face of the difficult behaviors
-Specific strategies to deal with each type of difficult behavior

Location: Poplar Modular, Training Room, 215 Panama Street, Bldg C.
 
To Enroll: Visit the L&OE site for a direct link to enroll in course TOD-5610 through STARS (in Axess).
August 12 Crucial Conversations (Day1)

Crucial Conversations is a two-day course that teaches skills for creating alignment and agreement by fostering open dialogue around high-stakes, emotional, or risky topics at all levels. By learning how to speak and be heard (and encouraging other to do the same), you'll begin to surface the best ideas, make the highest-quality decisions, improve working relationships, and increase employee satisfaction.

In this class you will learn to:
  
  · Hold the conversations that matter
  · Resolve individual and group disagreements
  · Build acceptance and overcome resistance
  · Foster better decision making

Location: Poplar Modular, Training Room, 215 Panama Street, Bldg C.
 
To Enroll: Visit the L&OE site for a direct link to enroll in course TOD-2200 through STARS (in Axess).

Who We Are

Employee & Labor Relations (E&LR) is a resource to university staff on work-related matters and meets with representatives of local bargaining units on contract issues. This includes providing assistance in the interpretation and application of university policies and collective bargaining agreements.

Updates & Resources

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